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Hans Zetterstrom Hired as Chief Information Officer

Hans Zetterstrom Hired as Chief Information Officer

By ֱ

We are very pleased to  announce that Hans Zetterstrom will join ֱ in the role of Chief Information Officer (CIO) on December 1, 2021.

As CIO, Zetterstrom will lead a team of information technology (IT) professionals in executing ֱ’s enterprise IT strategy and delivering innovative technology to meet our clients’ goals. In addition, he will also serve on ֱ’s Leadership Team, which oversees the strategic direction, business objectives, and growth of our company.

Zetterstrom comes to ֱ from the American Association for Physician Leadership (AAPL), where he has been a member of the Executive Leadership Team since 2011. He has held several senior leadership positions while at the AAPL, including chief operations officer, CIO, and his most recent as chief strategic innovation officer.

Throughout his career, Zetterstrom has built a reputation for developing strong collaborations between operations and technology to empower teams to succeed at the highest level. His skill at developing strong partnerships led to AAPL launching its Physician Leadership Platform in 2017. The Platform is an innovative combination of learning management, social community, career development, and information resource library functionalities designed by Zetterstrom in direct collaboration with a  variety of business partners and delivered by the AAPL application development team. The AAPL Platform successfully improved member growth and engagement and significantly contributed to organizational revenue with 93% year-over-year improvement in 2020.

In addition to his roles at the AAPL, Zetterstrom has also held positions as architecture leader of web platforms, senior manager of information technology, and senior systems engineer with The Nielsen Company. Under his leadership, the Nielsen Web Development Group united 125 Nielsen web applications representing 50 distinct organizations across 80 countries, reducing the technical footprint by 67% in the process.

“We are very excited to have Hans join the ֱ team,” says ֱ CEO Steve Smith, MS CAE. “With his extensive background in developing and delivering innovative technologies and leading results-focused teams, he is the ideal IT leader to help drive growth and advance digital offerings for our client partners.”

Zetterstrom has a BA in Business Administration from Mount Ida College and an MS in Innovation and Entrepreneurship from HEC Paris.

ֱ Association Management Center (ֱ)
ֱ is a trusted partner to 27 leading healthcare, scientific, and professional associations. With a staff of more than 175 association professionals, we provide strategic guidance to boards and volunteers and oversee day-to-day operations, making it possible for our association partners to realize their missions and achieve their goals. We specialize in serving healthcare and science associations, establishing trusted, long-lasting relationships that help our association partners thrive and grow. To learn more about how ֱ helps its clients achieve their missions, visit .

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